Photographer: Lewis Vorn for Bloomberg Businessweek; hairstylist: Joe Kelly

The Business of Beauty

How Dyson Went From Fancy Vacuum Maker to Beauty Titan

The engineering company was famous for its vacuums and fans. Then it discovered haircare.

When Ben Hogan arrived at Dyson Ltd. in 2015 after trying to design the world’s fastest bicycle, he was a mechanical engineer used to working, as he puts it, on nuts, bolts and plastics. One of his first projects at Dyson didn’t involve its famous high-tech vacuum cleaners, but women’s hair. He developed a now-patented power cord for the Airwrap hair styler: It rotates with the tool, solving the perennial tangling problem.

As Dyson has leaned into beauty, committing some $667 million to research and development over a four-year period, so has Hogan. Most recently he found himself trying to figure out how to cold-press sunflowers in his kitchen and debating the humidity-prevention properties of various oils, both exercises to help formulate Dyson’s new hair-care products, which he now uses on his beard. “James”—as in Sir James Dyson, the company’s 78-year-old inventor-founder and chief engineer—“likes to go into unknown places and try to do things differently,” says Hogan, a design manager. “We didn’t know anything about cosmetics, but sometimes you’ve just got to go in and give it a try.”