CME Rebuffs Traders Seeking to Recoup Losses From Outage

CME Group headquarters in Chicago.

Photographer: Christopher Dilts/Bloomberg

The Chicago Mercantile Exchange has rejected demands for compensation from at least two natural gas investors who lost money when a technical glitch disrupted trading during the key period when settlement prices are calculated.

The CME last week denied the traders’ claims related to the Jan. 27 malfunction that impacted the settlement price for futures contracts that underpin the $150 billion-a-year US gas market, according to people who asked not to be identified discussing disputes that may be subject to arbitration.