BT Stems Customer Losses Amid Fierce Broadband Competition

BT Group Plc shed fewer broadband customers than analysts expected as the telecommunications company’s price cuts and network investment paid off.

Openreach, BT’s fixed network, lost about 210,000 customers in the third quarter of fiscal 2026, less than the 239,000 analysts had expected, according to data compiled by Bloomberg. The company expects full-year line losses to come in at about 850,000, less than its previous estimate of 900,000.