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Bed Bath & Beyond Has Nothing But Itself to Blame for Downfall
A failure to take online shopping seriously harmed the retailer — then product missteps and misguided financial maneuvers hastened its decline.
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Bed Bath & Beyond Inc., facing a crisis in late summer as sales plunged and suppliers revolted, insisted its white-collar workers return to the office four days a week.
Interim Chief Executive Officer Sue Gove told staff at company headquarters in Union, New Jersey, that face time would help quickly address mounting problems facing the retailer, according to six former managers and employees who attended the gathering.