Persuasion

How to Get People to Check Their Privilege

Overcome defensiveness by avoiding guilt.

Illustration: Joel Plosz for Bloomberg Businessweek

According to Ai-jen Poo, executive director of the National Domestic Workers Alliance

The organizations I lead represent the workforce inside our homes: nannies, housecleaners, and home-care workers. It’s some of the most undervalued and insecure work in our economy; 82% of domestic workers didn’t have a single paid sick day going into the pandemic.