United Studying Whether to Honor $0 Fares Sold in Error
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United Airlines said it’s reviewing whether to honor an unknown number of tickets accidentally offered online for free after faulty data was put into its reservations system.
The $0 fares were only on the United.com website for “a couple hours” at midday and weren’t distributed via channels such as travel agencies, said Megan McCarthy, a spokeswoman for the unit of Chicago-based United Continental Holdings Inc. United’s Shares reservation system didn’t cause the fault, she said, without giving further details.